Privacy Policy

Effective date: January 10, 2026

Wholesome Healing LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices you have. It applies to information collected through our website, booking system, intake forms, emails, and other services.

Information We Collect

Contact and identity information Full name, email address, phone number, mailing address, and preferred pronouns.

Booking and intake information Service selections, appointment dates and times, brief reason for visit, intake responses, emergency contact, and any documents you upload.

Payment information Payment card details and billing information are collected by our payment processor at checkout. We do not store full card numbers on our servers.

Communications and support Messages you send via email, contact forms, or chat; appointment notes and confirmations.

Device and usage data IP address, browser type, device information, pages visited, and analytics data collected automatically to help us improve the site and services.

Optional information Any other information you choose to provide, such as testimonials, photos (with consent), or sliding‑scale verification.

How We Use Your Information

To provide services Schedule and manage appointments, deliver coaching and support, and follow up on sessions.

To communicate Send confirmations, reminders, intake requests, billing receipts, and important updates.

To improve services Analyze usage to improve the website, booking flow, and client experience.

For legal and safety reasons Respond to legal requests, protect rights and safety, and address emergencies or risk of harm when required by law.

For marketing only with consent Send newsletters or promotional messages if you opt in; you may unsubscribe at any time.

Sharing and Disclosure

Service providers We share information with third‑party service providers who support our operations (payment processors, booking platform, email provider, analytics). These providers are contractually required to protect your data.

Legal requirements We may disclose information to comply with legal obligations, respond to lawful requests, or protect the safety of individuals.

Business transfers If the business is sold or merged, client information may be transferred as part of that transaction under confidentiality terms.

No public sharing without consent We will not sell your personal information or share identifiable client details publicly without your explicit consent. Testimonials or client stories will be anonymized unless you provide written permission.

Cookies and Tracking

We use cookies and similar technologies to operate the site, remember preferences, and collect analytics. You can control cookie settings through your browser; disabling cookies may affect site functionality.

Data Security and Retention

Security measures We use administrative, technical, and physical safeguards to protect personal information. While we strive to protect your data, no system is completely secure.

Retention We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Intake and session records are retained for a period consistent with professional practice and legal requirements.

Sensitive Information

If you provide sensitive health or medical details in intake forms, we treat that information with care. This site and our communications are not a substitute for emergency services. If you are in crisis, contact local emergency services immediately.

Your Rights and Choices

Access and correction You may request access to or correction of your personal information.

Deletion and portability You may request deletion of your personal data or a copy of your data in a portable format, subject to legal and operational limits.

Marketing opt‑out You can opt out of marketing communications at any time using the unsubscribe link or by contacting us.

To exercise these rights, contact us using the details below. We may require verification before fulfilling requests.

Minors

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a minor, contact us and we will take steps to remove it.

International Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States. We take steps to protect your information consistent with this policy.

Changes to This Policy

We may update this Privacy Policy. We will post the revised policy on our website with an updated effective date. Significant changes will be communicated via email when feasible.

Contact

WHLC Email: whlc017@gmail.com Phone: (614-778-5092)

If you have questions, want to exercise your privacy rights, or need help, contact us at the address above.